The food used to be excellent. But now that there is a new owner the food isn't that good. The recipes have been changed and we will no longer dine at Chan's.
I cannot say enough real Chinese food not the ameri-china garb we are used to here in the west. Everything was awesome,, the owner was friendly and helpful. This is the only Chinese restaurant in Jacksonville.
As learnt from my friend, Mr. Chan is sick and has to retire ~_~ What a bad news! It's the ONLY ONE Cantonese/Chinese restaurant that have very delicious cuisine. Last month we were there and the curry fish-balls and Kai-lan tasted so different but we didn't aware of it. The fried chicken tasted good though...Was hoping one day they will have dim sum provided.
The only real Chinese food in the area..nothing even comes clsoe
I am truly bummed out, this used to be my favorite Chinese place, however, not any more. Tried to order the soy chicken, they were sold out. Tried to order roasted duck, they were sold out. Out of desperation we ordered General’s chicken, it was horrible. It seems as if the chicken had been fried up in advance and nuked in the microwave to heat it up which would explain why the inside of the meat was scalding hot and the outside just warm. The chicken was as hard as a rock. I mean hard enough to chip a tooth. When you cut into the chicken (which was not easy), it was very dry and desiccated. We brought this to the attention of our server to see if they would do the right thing and take it off the bill. They chose not to take the charge off even though the entree was barely touched and we declined to take it home. So we decided to do the right thing for us; never come back. We have eaten here for three years and have spent hundreds of dollars at this restaurant. The last few times we were there we noticed it was going downhill. However, it would be obvious to a moron that the chicken we were served was horribly overcooked and the server agreed as she heard the fork hit the piece of rock hard chicken and it sounded like a drum. As a business owner myself, I was shocked at how the situation was handled, the last thing you would want to do is alienate repeat customers like this. I guess choosing to be penny wise and pound foolish will cost them a lot more money in the long run than doing the right thing which would have been to take the charge off because of the inedible food to retain long-time customers. WE WON'T BE BACK.
I was born and came from Hong Kong few years ago. I was tired of having the so-called Chinese foods here. Until couple years ago, we tried Mr. Chan and we can't believe that they have so tasty Cantonese/ Chinese foods in Jacksonville. Then I found out the owner of this restaurant came from Hong Kong too.
I would higly recommend their roast duck, beef stew casserole, Peking style prok chop, garlic spinash and some Chinese veggies such as Chinese broccoli, bok choy. Don't look at the typical American-Chinese foods menu, check out the Cantonese style. They are really good! I give 5 thumbs up!
Like many who have commented, Jax has always suffered from a lack of excellent chinese food. But Mr Chan's is AWESOME, maintaining an authentic Chinese selection of dishes, rather than some Americanized twist that seems to have been the rule with most. The food is unique, delicious and provides a wonderful experience. Don't miss out on this Asian gem.
Hands down the best Chinese food in town - coming from Minneapolis where there were a number of good Chinese restaurants, I thought it would not be a problem to find a good one in Jacksonville - I was unable to do that until I found Mr. Chan - this is by far the best in town
the best chinese food intown,the food and the price is very good.i go eat there about once a week.
My husband and I have tried Mr.Chan's several times. Each time we tried a new dish. The food is fabulous! Try it you will like it!
best authentic chinese since we left new york! love it!!
Best, authentic dishes! My family and relatives rave about this place when they come to visit Jacksonville. Highest quality and favor!
We tried their Peking sweet & sour pork, 1/2 deep-fried chicken, chicken feet and curry fish-ball. The taste was so good - even better than any other restaurant - ABSOLUTELY NOT fast food liked China Wok, China King and so on. It's also near our house - it will our first choice for dinner if want to dine out.